Penelope Cutouts Elles Studio

Prompt Shipping and Professional Packing

Because of our long-standing relationship with UPS FedEx DHL, and other leading global carriers, we can offer a variety shipping options. Our warehouse staff are highly trained and will be able to pack your goods in accordance with our precise and exact specifications. The goods you send us are checked thoroughly and properly secured before shipping. We deliver to hundreds of thousands of customers each day across different countries. The fact that we're dedicated to becoming the largest online retailer in the World is obvious. The warehouses and centers for distribution are situated in Europe, as well as the USA.

Orders with more than 1 item are given processing time for each item.

Prior to shipment, our team will perform an exhaustive inspection of the products you have ordered. Currently, most orders are shipped within 48 hours. It is expected that delivery will take between 3 and 7 days.

Returns

We do not manage the stock in our warehouse and factory. Stock levels can fluctuate at any time. It is possible that your order is out of stock after the order has been placed.

Our policy is valid for a period of 30 days. If you don't receive your product within the 30 days period, we are unable to offer the option of a refund or exchange.

The item you purchase must be in the original packaging and in good condition. It must also not be used. The item must be returned in its original packaging.